Let’s Make It Easy • Woody Zuill • GOTO 2021

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This presentation was recorded at GOTOpia February 2021. #GOTOcon #GOTOpia

Woody Zuill - Senior Consultant, Agile Expert & Coach

"So much of what we call management consists in making it difficult for people to work." ~ Peter Drucker

Why does it have to be so difficult? It seems clear that there is often a "right way" or "best practice" for many tasks in the modern workplace — but is that clarity real, or just a trick that we play on ourselves?
The biggest successes Woody has experienced in software development have been the result of finding ways to “Make It Easy” for people to excel in their work and to connect and interact as humans. Unfortunately, there are many things that get in the way.
In this session Woody will explore some of the problems we face, and a few things that might make it [...]

00:00 Intro
02:06 My first job
04:14 Tiny improvements habit
06:40 Exercise: What makes things difficult?
13:20 Problems vs symptoms
14:30 The misplaced focus of management
15:58 Beliefs and biases
20:07 Thinking fast and slow - Daniel Kahnemann
21:56 Systems and domains
25:17 The systems bible - John Gall
27:14 Domains
29:39 Summary - practical stuff

Download slides and read the full abstract here:

#HumanFactor #Hope #SparkHope #ContinuousNoImprovement #NoImprovement #SolveProblems #Management #Cynefin #Luck #Beliefs #Biases #MakeItEasy

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